FAQ

This is the Highest Category Ranking in the Partner Eco System. There are only select few 100+ partners who have been recognized with the 5 Star Certification. Rest of the Categories are 3 Star and Associate Partner. The 5 Star organization has to follow strict norms and it’s employee resources have to go through periodical product knowledge assessment in order to sustain their partner category.

You may procure the license at Free of Cost but remember, it is a pirated software which is as good as theft. Nothing comes free of cost even the company who has developed the software (Tally Solutions Pvt. Ltd.) have to spend towards R & D, Salaries of Programming and Operations Team. Unless Tally Users buy this software by paying the organization cannot generate the required revenue to run the organization.

Being a Tally Partner, we have to recruit a specified number of skilled resources including on-site personnel and programmers. This itself is a heavy cost in terms of salaries and travelling apart from the other overheads like Office Rent, Electricity, Mobile Expenses etc. With the average sale of 20 to 25 licenses it’s not possible to survive that too with the limited product margins. Hence we have to charge for the services we provide. We guarantee the best services and provide refund to the customer in case of non-satisfactory services.

We really appreciate your knowledge and your eagerness to update your knowledge about Tally Software. With due respect to the same, our study shows that many users claim to know the Tally Software fully but the average is just about 40% i.e. users just know the 40% capabilities of overall Tally Functionalities. Secondly, you should always be available to support your staff whenever they need any services / troubleshooting about Tally Software. Is it worth of spending your valuable time spending on R & D when the same work can be handled well by the skilled professionals

TSS Renewal is not compulsory. When you purchase the Tally license, it is always a perpetual (life time) license. The new license purchase is bundled with 1 year TSS Subscription but post expiry of the subscription period, the organisation has a choice to renew. Renewals provides a bundle of benefits including yearly updates and using Tally Remotely or Data Synchronization and many more like that.

Yes. You have a choice to buy the software online but does it provide value for money? Do the online seller provide you the professional and proper installation of software? Does the seller provide hand holding training to you or your staff? Does a seller guarantee you of after sales support?